Sorry for the inconvenience, but could you type the word FISH or REPTILE into the Subject Bar of your Email?

This should then ensure that your email reaches me and is not picked up by my spam blocker. I know this is an imposition, but we are currently receiving about 300 spam emails per day.

Now, if you would just click on this email button, we will try to deal promptly with your enquiry. 

Thanks, 

John